PRIVACY POLICY

We are committed to protecting your privacy. "Your right to privacy is very important". We will only use the information that we collect about lawfully and according to the Trade Code of Practice.

What information does Universal gather/track about you through its websites?
Personally identifiable information
We collect information about you for two reasons : Firstly, to process your order and secondly to provide you the best possible service.

The type of information we will collect about you includes:

• Your name
• Address
• Phone number
• Email address
• Credit/debit card details

We will never collect sensitive information about you without your explicit consent. The personal information which we hold, will be held securely in accordance with our internal security policy and the law.

Non-personally Identifiable information
This refers to information that does not by itself, identify as a specific individual. We gather certain information about you limited to, your browser type (e.g. netscape, or internet explorer) operating system (e.g., windows, or Macintosh) provider, website visited and the domain name from which you accessed the web sites (e.g. yahoo, hotmail etc.)This information is then compiled and analyzed on both personally and on aggregate basis. Such information may include the Web site's Uniform Resource Locator ("URL") information as well as your Internet Protocol ("IP") address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route or reroute information based on the IP address of the destination. In another word, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computer requires an IP address in order for user to communicate over the Internet.

What Universal do with the information?
When you join us, you provide us with your contact information, including your name and e-mail address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.
Universal will disclose your personal information, without notice, only if required to do so by law or in good faith, belief that such action is necessary to :

• Conform to the edicts of the law or comply with legal process served on Universal or the site.
• Protect or defend the rights or property of Universal and its family of websites.
• Act in urgent circumstances to protect the personal safety of users of Universal, its websites, or the public.

Our commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies
Cookies are short pieces of data used by web servers to help identify web pager. A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and not persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
You can however choose to accept or refuse the cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web Sites may be diminished and some features may not work as intended.

Does this privacy policy cover practices on third party web sites?
Our Web Site may contain links to other third party Web sites, which may have policies that differ from our own. We are not responsible for the activities and practices that take place on these Websites. Accordingly, we recommend that you review the privacy policy posted on any Web site that you may access through this site.

What happens to your information in the event of unforeseen circumstances?
In the event that a third party acquires Universal or any of its assets, personal information acquired of the assets transferred.

Security
Universal has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take adequate precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When we place orders or access your personal account information, you're utilizing a secure server, which encrypts your personal information before it is sent over the Internet.